Creating Experiences That Delight And Engage

City Venue Management

Creating Experiences That Delight And Engage

Family Business of the Year

Gold Coast Business Excellence Award Winners 2022

Family Business of the Year

City Venue Management (CVM) operate and manages, safe, high-quality, vibrant, and well-maintained aquatic, leisure, and sporting facilities. With over 32 venues across Southeast Queensland, each one is a vital community-focused centre that inspires healthy and active lifestyles.

As an industry leader in Aquatic & Sporting Facility Management, City Venue Management is intimately aware of the environment in which we operate. Creating win/win solutions for all stakeholders presents a complex challenge yet is the cornerstone of our partnership-based approach. As a private business with an eye on sustainable earnings, we are mindful of ensuring our strategy aligns with the community benefits we provide as well as the value equation for property owners.

With roots stretching back to the 1950s, City Venue Management launched in 2012 after becoming responsible for multiple aquatic, health and leisure facilities in South East Queensland. Today, we own and operate several brands designed to engage all of the diverse communities that make up our local area.

To create experiences that delight and engage

City Team

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We're Delighted to Meet You

Executive Team

Reece Rackley

Reece Rackley

Chief Executive Officer

As CEO, Reece has taken City Venue Management from a…

As CEO, Reece has taken City Venue Management from a single swim school in Burleigh to a multi-brand organisation responsible for several aquatic-based leisure facilities.

Jay Clarke

Jay Clarke

Managing Director

As a previous sports centre owner and operator, Jay combines…

As a previous sports centre owner and operator, Jay combines his extensive industry experience with a thirst for continuous betterment to improve our business operations.

Ross Thursby

Ross Thursby

Chief Operating Officer

Ross combines efficiency, OHS management and technology to lead our…

Ross combines efficiency, OHS management and technology to lead our operations function — with a specific emphasis on our Health Clubs.

Nicky Sloan

Nicky Sloan

Chief People Officer

As a former franchise owner and operator, Nicky’s ability to…

As a former franchise owner and operator, Nicky’s ability to manage and lead all aspects of a business helps drive our people’s performance and capabilities.

Cameron Speechley

Cameron Speechley

Director of Swim Schools

An award-winning water safety instructor, Cameron is responsible for setting…

An award-winning water safety instructor, Cameron is responsible for setting and managing the strategic direction of our swim schools.

Roger Hawke

Roger Hawke

Brand & Marketing Manager

Having worked with an array of international brands, Roger brings…

Having worked with an array of international brands, Roger brings creativity and strategic thinking to manage our entire portfolio’s marketing and branding activity.

Anastasia Ellerby

Anastasia Ellerby

Director of Sports & Community

An experienced business executive and entrepreneur, Anastasia works closely with…

An experienced business executive and entrepreneur, Anastasia works closely with our Rackley Swimming coaching teams and oversees all of our Squad programs.

Ben House

Ben House

Finance Manager

Ben leads City Venue Management’s internal finance function, assists with…

Ben leads City Venue Management’s internal finance function, assists with strategic planning and supports each department’s financial needs.

Advisory Board

Gerry Lambert

Gerry Lambert

Chair Advisory Board Member

Having been a director, mentor, facilitator and business advisor throughout…

Having been a director, mentor, facilitator and business advisor throughout his career, Gerry brings a unique ability to constructively advise our organisation, while adding clarity and cohesion to the boardroom.

Andrew Smith

Andrew Smith

Advisory Board Member

In addition to being a director of his own corporate…

In addition to being a director of his own corporate advisory, Andrew provides commercially practical advice that helps drive our business forward.

Lynette Rackley

Lynette Rackley

Advisory Board Member

With a diverse and successful background in both stockbroking and…

With a diverse and successful background in both stockbroking and the aquatic industry, Lynette empowers our business with her unparalleled knowledge and experience.

Corey Radcliff

Corey Radcliff

Advisory Board Member

As an advisor to public companies (listed and unlisted), global…

As an advisor to public companies (listed and unlisted), global firms, high-density property developers and more, Corey offers guidance that helps add value and efficiency.

City Brands

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Empowering healthy, engaged and active communities

Dive Into Our Business

From swim schools to leisure clubs and an online store, we own and operate brands that serve our local communities and wider society.

City Venue Management

  • Rackley Swimming logo

    Rackley Swimming

    A family-run swim school with over two decades of experience.

  • City Aquatics logo

    City Aquatics

    Premium aquatic centres that inspire active lifestyles throughout the local region.

  • City Health logo

    City Health

    First-class, affordable health clubs for the local community.

  • City Sport logo

    City Sport

    Swimming and performance products from brands with a conscience.

  • Fish N Flips logo

    Fish N Flips

    A swim school like no other, offering quality, accessible and play-based lessons for every family.

City Partners

Providing vital community hubs — together

Our Locations

Discover the City Venues

  • Rackley Swimming
  • City Aquatics
  • City Health
  • Fish N Flips

City ESG

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Becoming a conscious, well-governed organisation.

Reece Rackley

“Optimists do more simply because they believe they can. This positivity is contagious – spreading its way through organisations, communities and wider society.”

Reece Rackley
Chief Executive Officer

ESG stands for environmental, social and corporate governance. This framework covers a company’s ethical practices. By breaking it down into these three areas, it’s easier to determine an organisation’s social currency. But we believe ESG is more than a checklist. It’s something to embrace. And at City Venue Management, we’ve made it an essential part of how we operate.

We’ve already made huge strides towards becoming a zero-emissions organisation. Yet we know we can always do more, which is why we’ll continue to develop projects that aid us in our journey. These projects include our solar roll-out scheme, as well as our Bottle for Change and Nylon Exchange initiatives. But this is just the start. We’ll continue to find ways that help us fulfil our goal of becoming the industry’s most sustainable organisation.

While we aim to reduce our environmental impact, we strive to be a positive force within our local region. In fact, our whole business serves society. We’re helping create safer, more fulfilled communities through our venues, and we’re a major employer throughout South East Queensland — providing jobs for hundreds of people of all ages and backgrounds.

We constantly strive to be an ethical, responsible organisation. Which is why corporate governance is more than a guide — it’s woven into the very fabric of our business. Our values, behaviours and beliefs come from the very top, and our senior management lead by example. We’ve also embraced the value of an exceptional advisory board, made up of experts from both our industry and the wider business community. With their support, we can focus on moving in the right direction, in the right way.

We are proud to share that the CVM business is taking action on climate change and sustainability, by planting trees at our Project 166 on Earth Day 2023.

Project 166 is a CVM sustainability project countering Earth’s declining carbon-sequestering capabilities through a calculated method of tree planting.
Since the industrial revolution, 375 billion tonnes of carbon has been emitted into our atmosphere. Repairing this damage is no small feat. Environmental scientists estimate that it will take the planting of 1.3 trillion trees to sequester the earth’s legacy carbon. This seemingly impossible task becomes manageable upon the realisation that all it takes is for every person on this earth to plant 166 trees.

This is just one way we are committing to change. Let's continue to take concrete steps towards a more sustainable future and encourage others to do the same. Together we can restore the planet! 🌳🌿🌱

City Life

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We Trust Our People To Be Their Best Selves

We operate several leisure and sporting facilities throughout South East Queensland. But our most vital resource? Our people. Together, they are the ones who create experiences that delight and engage — from our corporate partners through to individual families.

So we’re dedicated to nurturing a culture that empowers people to be their best selves — an environment built on trust, support and collaboration. And, of course, fun. It’s a sense of community you can feel every day, whether you’re in the office, based at one of our venues or at a Citypedia conference. Wherever you are, you’re part of something bigger. We think that’s delightful.

City Careers

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Create, Delight and Engage

We only succeed when our people have the resources, support and encouragement to thrive. So at City Venue Management, we give people the platform to enjoy a rewarding career, as well as the resources to fulfil their potential.

City Venue Management is an equal opportunity employer (EOE). We strive to create an inclusive and diverse workplace that respects our people’s beliefs, orientations, identities and cultures. We encourage people from all backgrounds to apply for a position within our organisation. Because together, we are City Venue Management.

We put a strong emphasis on training and development, helping our people pick up the skills to confidently take on their roles. As part of this, we’ve developed an Emerging Leaders program — providing a pathway for those looking to further their careers. Our Citypedia conference brings the whole organisation together for a day of learning and development. And our traineeships are designed to nurture young people with potential.

It’s a culture that helps us all delight and engage. Ready to be part of it?

Get in Touch

If you’d like to know more about who we are, how to partner with us or for more information on our careers, please feel free to get in touch using the form below. We’ll get back to you as soon as we can. Or, if you’d like, call us on 1300 992 583.

If you'd like to talk to us about our child safeguarding, please contact:  ChildSafe@cityvenuemanagement.com.au