We Create Experiences That Delight And Engage

We Are City Venue Management

We Create Experiences That Delight And Engage

Rackley Swimming named Family Business for May 2021

Gold Coast Business Excellence Awards

Rackley Swimming named Family Business for May 2021

We operate and manage high-quality, vibrant and well-maintained aquatic, leisure and sporting facilities. With 28 venues across South East Queensland, each one is a vital community-focused centre that inspires healthy and active lifestyles.

With roots stretching back to the 1950s, City Venue Management launched in 2012 after becoming responsible for multiple aquatic, health and leisure facilities in South East Queensland. Today, we own and operate several brands designed to engage all of the diverse communities that make up our local area.

To create experiences that delight and engage

Our Truths

City Venue Management is more than a list of brands. We’re a collection of passionate individuals dedicated to having a positive, lasting impact. To guide us, we follow 5 simple truths:

Our 5 Truths

Fun and
energy are
contagious
Fun and<br /> energy are<br /> contagious
1
New
knowledge
drives progression
New<br /> knowledge<br /> drives progression
2
Collaboration
enables
creativity
Collaboration<br /> enables<br /> creativity
3
Simplicity
allows
agility
Simplicity<br /> allows<br /> agility
4
Maturity
is not
an age
Maturity<br /> is not<br /> an age
5

City Team

City Team banner v2 City Team banner v2

We're Delighted to Meet You

Executive Team

Reece Rackley

Reece Rackley

Chief Executive Officer

As CEO, Reece has taken City Venue Management from a…

As CEO, Reece has taken City Venue Management from a single swim school in Burleigh to a multi-brand organisation responsible for several aquatic-based leisure facilities.

Read More
Jay Clarke

Jay Clarke

Managing Director

As a previous sports centre owner and operator, Jay combines…

As a previous sports centre owner and operator, Jay combines his extensive industry experience with a thirst for continuous betterment to improve our business operations.

Read More
Ross Thursby

Ross Thursby

Chief Operating Officer

Ross combines efficiency, OHS management and technology to lead our…

Ross combines efficiency, OHS management and technology to lead our operations function — with a specific emphasis on our Health Clubs.

Read More
Nicky Sloan

Nicky Sloan

Chief People Officer

As a former franchise owner and operator, Nicky’s ability to…

As a former franchise owner and operator, Nicky’s ability to manage and lead all aspects of a business helps drive our people’s performance and capabilities.

Read More
Cameron Speechley

Cameron Speechley

Director of Swim Schools

An award-winning water safety instructor, Cameron is responsible for setting…

An award-winning water safety instructor, Cameron is responsible for setting and managing the strategic direction of our swim schools.

Read More
Roger Hawke

Roger Hawke

Brand & Marketing Manager

Having worked with an array of international brands, Roger brings…

Having worked with an array of international brands, Roger brings creativity and strategic thinking to manage our entire portfolio’s marketing and branding activity.

Read More
Anastasia Ellerby

Anastasia Ellerby

Director of Sports & Community

An experienced business executive and entrepreneur, Anastasia works closely with…

An experienced business executive and entrepreneur, Anastasia works closely with our Rackley Swimming coaching teams and oversees all of our Squad programs.

Read More
Ben House

Ben House

Finance Manager

Ben leads City Venue Management’s internal finance function, assists with…

Ben leads City Venue Management’s internal finance function, assists with strategic planning and supports each department’s financial needs.

Read More

Advisory Board

Gerry Lambert

Gerry Lambert

Chair Advisory Board Member

Having been a director, mentor, facilitator and business advisor throughout…

Having been a director, mentor, facilitator and business advisor throughout his career, Gerry brings a unique ability to constructively advise our organisation, while adding clarity and cohesion to the boardroom.

Read More
Andrew Smith

Andrew Smith

Advisory Board Member

In addition to being a director of his own corporate…

In addition to being a director of his own corporate advisory, Andrew provides commercially practical advice that helps drive our business forward.

Read More
Lynette Rackley

Lynette Rackley

Advisory Board Member

With a diverse and successful background in both stockbroking and…

With a diverse and successful background in both stockbroking and the aquatic industry, Lynette empowers our business with her unparalleled knowledge and experience.

Read More
Corey Radcliff

Corey Radcliff

Advisory Board Member

As an advisor to public companies (listed and unlisted), global…

As an advisor to public companies (listed and unlisted), global firms, high-density property developers and more, Corey offers guidance that helps add value and efficiency.

Read More

City Brands

brands banner brands banner

Empowering healthy, engaged and active communities

Dive Into Our Business

From swim schools to leisure clubs and an online store, we own and operate brands that serve our local communities and wider society.

City Venue Management

  • Rackley Swimming logo

    Rackley Swimming

    A family-run swim school with over two decades of experience.

    View More
  • City Aquatics logo

    City Aquatics

    Premium aquatic centres that inspire active lifestyles throughout the local region.

    View More
  • City Health logo

    City Health

    First-class, affordable health clubs for the local community.

    View More
  • City Sport logo

    City Sport

    Swimming and performance products from brands with a conscience.

    View More
  • Fish N Flips logo

    Fish N Flips

    A swim school like no other, offering quality, accessible and play-based lessons for every family.

    View More

City Partners

Providing vital community hubs — together

Brisbane City Council image

Brisbane City Council

Our journey with Brisbane City Council began in 2006, when we took over the management of Spring Hill Baths —…  Read More

Our journey with Brisbane City Council began in 2006, when we took over the management of Spring Hill Baths — increasing visits to the site from 7,500 to 24,000 over 15 years. Since then, we’ve been made responsible for operating 7 other Brisbane locations across the city. This includes Centenary Aquatic Centre. Home to the city’s number 1 swim team, it has also produced 12 Australian Junior Swim team representatives since 2014. In 2016, Brisbane City Council awarded us the design, construction and management of Parkinson Aquatic Centre — which has gone on to become an award-winning venue.

Locations include: 

  • Acacia Ridge Leisure Centre
  • Chermside Aquatic Centre
  • Centenary Aquatic Centre and Health Club
  • Colmslie Aquatic Centre and Health Club
  • Spring Hill Baths
  • Hibiscus Leisure Centre
  • Runcorn Pool
  • Parkinson Aquatic Centre
Gold Coast City Council image

Gold Coast City Council

The Gold Coast is our home — with the City Venue Management head office based only moments from our most…  Read More

The Gold Coast is our home — with the City Venue Management head office based only moments from our most visited location, Miami Aquatic Centre. We started operating the venue in July 2010, and thanks to our full-service approach — from our in-venue staff to our head office support teams — we’ve helped numbers steadily increase, going from 230,000 to 445,000 at the end of the 2020/2021 financial year. We’ve also managed and operated Helensvale Aquatic Centre since 2010, and supporting the centre to experience a 31% growth — going from 72,500 to 95,000 in 11 years.

Locations include:

  • Miami Aquatic Centre
  • Helensvale Aquatic Centre
Logan City Council image

Logan City Council

In May 2010, we purchased the Gould Adams Park Aquatic Centre.  Read More

In May 2010, we purchased the Gould Adams Park Aquatic Centre. In that time, we helped bring the venue up to today’s standards — and the local community responded. In 10 years, we saw numbers rise 151%, going from 54,445 visitors to 137,000. The local council also brought us in to operate their Logan West Aquatic Centre in July 2014. Combined, these two centres have become a vital part of the community, with total attendance increasing from 120,000 to 287,000.

Locations include:

  • Logan West Aquatic Centre and Health Club
  • Gould Adams Park Aquatic Centre
Sunshine Coast Council image

Sunshine Coast Council

At Kawana Aquatic Centre, we helped Sunshine Coast Council completely rethink the master plan, helping to offer a design that…  Read More

At Kawana Aquatic Centre, we helped Sunshine Coast Council completely rethink the master plan, helping to offer a design that would future proof the venue for years to come. It has even led to the development of some high-profile swimmers within the community. They have even gone on to become part of Australia’s Olympic swim team.

We are thrilled that as of July 2022 we will take on the custodianship of the magnificent Caloundra Aquatic Centre. We cannot wait to meet the local community and bring our learn to swim program to this fantastic part of the Sunshine Coast. 

Locations:

  • Kawana Aquatic Centre
  • Caloundra Aquatic Centre
Moreton Bay Council image

Moreton Bay Council

The newest venue in our portfolio, North Lakes Aquatic Centre is also our first within Moreton Bay.  Read More

The newest venue in our portfolio, North Lakes Aquatic Centre is also our first within Moreton Bay. For us, it’s about using our resources and experience to drive both numbers of visitors, as well as the quality of facilities available to the public. To achieve this, we helped develop a future-facing master plan. Combined with the new range of services on offer, we believe the Moreton Bay community have a venue they can truly be proud to call their own.

Locations:

  • North Lakes Aquatic Centre
Scenic Rim Council image

Scenic Rim Council

As a regional location, the Scenic Rim is home to our summer-only swim centres.  Read More

As a regional location, the Scenic Rim is home to our summer-only swim centres. However, we still ensure to deliver the same quality and resources as we do for any of our other venues. As a result, we’ve helped provide the local community with over 10 years of well-facilitated venues, and access to high-quality services.

Locations:

  • Canungra Community Pool
  • Tamborine Mountain Pool

Our Locations

Discover the City Venues

  • Rackley Swimming
  • City Aquatics
  • City Health
  • Fish N Flips

City ESG

city esg banner city esg banner

Becoming a conscious, well-governed organisation.

Reece Rackley

“Optimists do more simply because they believe they can. This positivity is contagious – spreading its way through organisations, communities and wider society.”

Reece Rackley
Chief Executive Officer

ESG stands for environmental, social and corporate governance. This framework covers a company’s ethical practices. By breaking it down into these three areas, it’s easier to determine an organisation’s social currency. But we believe ESG is more than a checklist. It’s something to embrace. And at City Venue Management, we’ve made it an essential part of how we operate.

We’ve already made huge strides towards becoming a zero-emissions organisation. Yet we know we can always do more, which is why we’ll continue to develop projects that aid us in our journey. These projects include our solar roll-out scheme, as well as our Bottle for Change and Nylon Exchange initiatives. But this is just the start. We’ll continue to find ways that help us fulfil our goal of becoming the industry’s most sustainable organisation.

While we aim to reduce our environmental impact, we strive to be a positive force within our local region. In fact, our whole business serves society. We’re helping create safer, more fulfilled communities through our venues, and we’re a major employer throughout South East Queensland — providing jobs for hundreds of people of all ages and backgrounds.

We constantly strive to be an ethical, responsible organisation. Which is why corporate governance is more than a guide — it’s woven into the very fabric of our business. Our values, behaviours and beliefs come from the very top, and our senior management lead by example. We’ve also embraced the value of an exceptional advisory board, made up of experts from both our industry and the wider business community. With their support, we can focus on moving in the right direction, in the right way.

City Life

city life banner city life banner

We Trust Our People To Be Their Best Selves

We operate several leisure and sporting facilities throughout South East Queensland. But our most vital resource? Our people. Together, they are the ones who create experiences that delight and engage — from our corporate partners through to individual families.

So we’re dedicated to nurturing a culture that empowers people to be their best selves — an environment built on trust, support and collaboration. And, of course, fun. It’s a sense of community you can feel every day, whether you’re in the office, based at one of our venues or at a Citypedia conference. Wherever you are, you’re part of something bigger. We think that’s delightful.

City Careers

city careers banner city careers banner

Create, Delight and Engage

We only succeed when our people have the resources, support and encouragement to thrive. So at City Venue Management, we give people the platform to enjoy a rewarding career, as well as the resources to fulfil their potential.

City Venue Management is an equal opportunity employer (EOE). We strive to create an inclusive and diverse workplace that respects our people’s beliefs, orientations, identities and cultures. We encourage people from all backgrounds to apply for a position within our organisation. Because together, we are City Venue Management.

We put a strong emphasis on training and development, helping our people pick up the skills to confidently take on their roles. As part of this, we’ve developed an Emerging Leaders program — providing a pathway for those looking to further their careers. Our Citypedia conference brings the whole organisation together for a day of learning and development. And our traineeships are designed to nurture young people with potential.

It’s a culture that helps us all delight and engage. Ready to be part of it?

Discover Our Latest OpportunitiesOur Latest Opportunities

Get in Touch

If you’d like to know more about who we are, how to partner with us or for more information on our careers, please feel free to get in touch using the form below. We’ll get back to you as soon as we can. Or, if you’d like, call us on 1300 992 583.